Today’s business needs are ever evolving, and employees are constantly faced with swiftly advancing technology coupled with developing their skills to meet the changing demands of their jobs. By 2022, 54% of all employees will require significant upskilling, according to the World Economic Forum.
Our CORE development programme will equip employees with the required digital knowledge and understanding, written and verbal communication combined with an open mind and a forward-thinking mindset to succeed.
The complexity, pace and challenges facing organisations today necessitate the development to prepare fresh graduates to be competent, skilled and engaged.
A structured fast track development programme, tailored to the top 5 competencies required for work readiness.
01 Digital skills for the future
Understand how to secure devices and data
Communicate socially and professionally using technology
Apply digital skills in personal and business situations
Use digital resources to facilitate career progression
02 Ethics and cultural etiquette
Be able to communicate across different cultures
Conduct professional presence and strong work ethics
Employ best practice protocol and etiquette during business functions
Build personal credibility by modelling ethical behaviour
03 Mastering the art of communication
Master the different methods of communication, be it virtual or face to face
Be able to adapt to different communication and personality styles
Become assertive and apply emotional intelligence in challenging situations
Build self-confidence and establish positive relationships effortlessly
04 Agile, self and time management
Become agile by managing time effectively in a fast changing working environment
Master workspace organisation, planning and prioritising techniques
Eliminate time wasters and adopt strategies to make better use of time
Maintain a balanced personal and professional life
05 Maximising customer service skills
Four key principles of great customer service
Learn and express empathy as a vital customer service skill
Explore every step of the customer service experience
Become empowered and motivated to exceed customer’s expectations
Our specialists will explain advantages of different activities, advise you on additional services, and offer an attractive price package.
Online Certification in UAE
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