Fundamentals of Supply Chain Management


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The workshop will provide a clear framework for understanding supply chain theory, operations and how these are applied practically. The delegates will gain a solid grounding of supply chain management and will explore the essential concepts, real life examples and best practices of supply chain management.


  • Understand supply chain management principles
  • Know how to map supply chain network
  • Learn what are the driving process improvements
  • Know to balance cost and value
  • Learn how to organize processes with the SCOR framework
  • Know how to manage procurement and purchasing cycle
  • Analyse and address procurement risks
  • Integrate warehousing and inventory management processes
  • Build and manage supply chain team
  • Understand supply chain software where each type fits into your supply chain
  • Know how to develop supply chain metrics

Course Content

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Day One
Understand supply chain
  • Defining supply chain management
  • Supply chain tasks
  • Supply chain flow
  • Supply chain functions
How supply chain works
  • Creating customer’s value
  • Identify, understand and analyse competitors
  • Supply chain mapping for your products and services
  • Prioritise and design your supply chain based on the type of products
  • Supply chain cost drivers
  • Trade- offs
Optimising supply chain
  • Mapping your network
  • Drive process improvements
  • Manage supply chain network
  • Process innovation and improvements
  • Supply chain projects structure
Day Two
Managing supply chain process
  • Understand supply chain process
  • SCOR model
  • Establishing metrics
  • Building the right supply chain
Planning the supply chain
  • Balancing supply and demand
  • Aligning resources with requirements
  • Analysing customers
  • Planning for products
  • Planning for production system
  • Planning for delivery system
  • Planning for return
Purchasing and procurement
  • Strategic sourcing
  • Segmenting supply chain
  • Managing lifecycle cost
  • Managing supplier relationship
  • Establishing supply contracts
  • Managing supplier risks
  • Purchasing ethics
Day Three
Enabling supply chain
  • Business roles
  • Supply chain performance
  • Tracking regulatory Compliance
Manage supply chain software
  • Transportation management system
  • Warehouse management system
  • Demand planning system
  • Material requirement planning system
  • Supply chain modelling system
Digital supply chain
  • Digital transformation
  • Sharing with ‘blockchains’
  • Harnessing the internet of things , big data and the cloud
  • Employing artificial intelligence
  • Retooling for ‘omnichannel’
Managing supply chain
  • Building resilience
  • Identify, measure, map and deal with risk
  • The risk of big data
  • Scenario planning


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

  • Group discussion
  • Individual and syndicate activities
  • Individual and group tasks
  • Case studies
  • Role plays
  • Audio and video evaluation
  • Action planning
  • Experiential learning games
  • Presentations
  • Assessments
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07 Dec 2021 - 09 Dec 2021




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