Leadership Skills


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Sound business knowledge gives advantage, but effective leadership makes things happen in business and organisations. Effective leadership is about the process of influence; it is how you are able to influence others, enabling and empowering them to do what they ought to do, whilst accomplishing common goals and inspiring and building that sense of personal fulfilment.

In this programme explore how leaders can maintain their technical expertise whilst demonstrating the right type of leadership. It will give delegates the personal, interpersonal and group skills to be influential in one-on-one situations, facilitate group performance and become an overall effective and inspiring leader.


  • Define leadership and the characteristics of a good leader
  • Develop better interpersonal and communication techniques
  • Analyse different leadership styles, its strengths and weaknesses
  • Recognise your primary leadership styles and how to adapt your style with the people you lead
  • Understand your role as a leader and how you can drive organisational development
  • Learn how to effectively delegate and empower your team
  • Formulate ways on how you can motivate and inspire the people you lead
  • Handle difficult, sensitive and critical organisational situations and issues
  • Manage employee’s performance and build effective teams by coaching and mentoring
  • Explore the different thinking styles and how to stay innovative
  • Establish personal goals and action plan that supports organisation’s initiatives
  • Practice strategic thinking and design growth strategies
  • Analyse the importance of self-awareness and emotional intelligence in leadership

Course Content

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Day One
Leadership fundamentals
  • Define leadership
  • Leadership principles
  • Management versus leadership
Characteristics of a good leader
  • Why do leaders fail?
  • Conducting personal inventory
  • Kouzes and Posner theory
Leadership role
  • Being an inspirational role model
  • The challenges facing leadership today
  • The effective negotiator
  • Managing versus doing
Leadership communication network
  • Developing an effective leadership communication
  • Constructive versus destructive communication
  • Creating a positive language environment
Leadership styles
  • The different leadership styles
  • Factors affecting leadership style
  • Adapting your leadership style to suit different situations
Day Two
Power and influence
  • Authority, power and responsibility
  • Five types of power
  • Persuasion and influence
  • Problems with authority
Inspiring a shared vision
  • Behaviours of a high-trust leader
  • Creating a team vision
  • Creating mutual respect
  • The importance of trust and integrity
Delegation, empowerment and motivation
  • Encouraging growth in others
  • The GROW model
  • McGregor theory of X and Y
  • Effective delegation techniques
  • Making employees accountable and responsible
Performance management
  • Leader’s roles in performance management
  • Elements of performance appraisal
  • Utilising feedback to modify employee’s behaviour
  • Handling poor performance
Building and engaging effective teams
  • Role of leader in team’s success
  • Team expectations
  • Leading teams and driving organisational change
Day Three
Developing internal talent
  • Creating a coaching culture
  • Coaching and mentoring employees
  • Succession planning
Managing your time, priorities and projects
  • Planning and prioritising
  • Setting personal and organisational objectives
  • Being proactive
  • Dealing with stress – the ‘triple A’ approach
Creativity and innovation
  • Introduction to design thinking
  • Creative and lateral thinking
  • Driver of innovation
  • Creating a culture of innovation
Strategic thinking, problem solving and decision making
  • Driving organisational performance through strategic thinking
  • Strategy implementation
  • Designing growth strategies
  • Solving problems systematically
  • Making informed decisions
Self-awareness and emotional intelligence (EQ) in leadership
  • Qualities of an EQ leader
  • Self-awareness
  • Social awareness
  • Self-management
  • Relationship management


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

  • Group discussion
  • Individual and syndicate activities
  • Individual and group tasks
  • Case studies
  • Role plays
  • Audio and video evaluation
  • Action planning
  • Experiential learning games
  • Presentations
  • Assessments
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06 Apr 2021 - 08 Apr 2021


8:00 am - 2:00 pm


Abu Dhabi


Abu Dhabi
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