Microsoft® Word – Intermediate


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Course Pre-requisites

This programmes is designed for delegates who has completed our Microsoft® Word – Basic programme, or has equivalent knowledge of using the various parts of the Microsoft Word interface, can create, open and save a basic document, apply formatting to text, insert tables and graphical objects, use the tools on the home and layout tab, and knows how to proof a document for errors. A basic understanding of Microsoft Excel is helpful to this course, but not required.


This intermediate-level course is designed to help users who are familiar with Word’s basic features take their skills to the next level. The topics covered include using tools like styles, macros, templates, mail merge, and building blocks to automate tasks. Delegates will also learn how to create complex documents using tables, charts, and various types of illustrations.


  • Using the various parts of the Microsoft Word interface
  • Getting help in Microsoft Word
  • Creating, opening and saving a basic document
  • Applying formatting to text
  • Controlling text flow using the tools on the home tab, layout tab and page setup dialog
  • Customising document format using styles and themes
  • Using templates
  • Inserting and modifying tables, charts, text boxes, shapes, images, videos, Word Art, and SmartArt
  • Proofing a document for errors
  • Customising the Microsoft Word environment
  • Performing a mail merge
  • Using macros

Course Content

Below is an example of the course content. The content can be ‘tailored’ to meet the exact requirements of the client.

Day One
Work with tables and charts
  • Sort table data
  • Control cell layout
  • Calculations in a table
  • Create a chart
Customise formats using styles and themes
  • Create and modify text styles
  • Create customer list or table styles
  • Apply and customise document themes
Using images in a document
  • Adjust image size and appearance
  • Integrate picture and text
  • Insert and format screenshots
  • Insert video
Creating custom graphic elements
  • Create text boxes and pull quotes
  • Draw shapes
  • WordArt and other text effects
  • Complex illustrations with SmartArt
Day Two
Inserting content using quick parts
  • Insert building blocks
  • Create and modify building blocks
  • Insert fields using quick parts
Controlling text flow
  • Control paragraph flow
  • Insert section breaks
  • Insert columns
  • Link text boxes to control text flow
Using templates and macros
  • Creating document using a template
  • Creating template
  • Automate tasks using macros
  • Creating a macro
Mail merge
  • The mail merge features
  • Merge envelopes and labels
  • Date source using word


The foundation of our training is anchored in activity-based experiential learning. This methodology takes into consideration different learning and communication styles, and more importantly language and cultural differences. It is through active participation that the adoption and application of theory is expedited.

Our training team pays careful attention to planning and designing effective instructional methods essential for the transfer of knowledge. It is the creative skill of our management trainers and consultants that reveal untapped skills of the delegates through:

  • Practical sessions
  • Individual and syndicate activities
  • Individual and group tasks
  • Case studies
  • Role plays
  • Audio and video evaluation
  • Action planning
  • Experiential learning games
  • Presentations
  • Assessments
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03 Mar 2021 - 04 Mar 2021


9:00 am - 3:00 pm


Abu Dhabi


Abu Dhabi
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